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1966: Emerging Technology & the Art of Corporate Apology

I love when I can find relevance in the recent past to something I’m interested in currently.

Before electronic banking and debiting:

Before digitally streaming audio/video:

Before Reed Hastings’ Monday morning email:

Note that Renault is still fairly passive-aggressive in their language and tone. It’s all, “You funny Americans.” But it’s still a real apology, with corporate accountability, and notation of steps taken and goals to be met.